Steel Donkey Bike Tours

Here are the answers to some frequently asked questions. Lots of important info here, so please have a read if you’re riding with us!

What time do the tours start and finish?

If you are the first people booking the tour on that day you can choose the starting time (between 11am and 4pm). Otherwise I will tell you what time we are leaving that day. The tour finishes when we get back! Typical duration is 4 hours.

Where do we meet?

At the Green Bikes Barcelona shop on Carrer Atauf 8. There is a map on this page. Please be on time! Up to eight of us go out at a time and you may be holding up other people if you are late.

What is included in the price? And what isn’t…?

The bike rental plus the knowledge, charisma and wherewithal of your guide are included. Plus most of the entertainment. Not included is lunch (typically taken at a tapas bar, cost of 10-15 euros), plus some tour options may cost a little extra but these will be organised with you in advance.

When and how do I pay? Plus deposit.

You can pay on the day in cash (euros only!). Credit cards currently not accepted (we are working on it). You will also need your passport, which will be left with Green Bikes as a deposit, in order to rent the bikes.

What if I need to cancel?

If you need to cancel please tell us as soon as possible. Although we’d rather know late than not at all. Common courtesy appreciated!

What if it rains?

If it is raining please contact us and we can make a judgement call, whether to go out or not. It may be possible to rearrange or organise a walking tour – with umbrellas – instead.

What should I bring?

Some things that might come in handy include:
a. Wind/waterproof jacket, or a spare layer
b. Sunglasses (very important!)
c. Lip balm/vaseline
d. Small bottle of water
e. Cereal bars/sweeties for instant refuelling
f. Enough money for lunch and impulse purchases (and to pay for the tour!)
g. Your passport – for deposit against the bikes.
The bikes have a basket so you will have some space for carrying things.

Is it safe?

We try and pick nice and enjoyable routes on bike paths and uncluttered sidewalks, but inevitably we will venture on the roads at some point just to get from a) to b). Please be aware that YOU ARE RESPONSIBLE FOR YOUR OWN SAFETY. Steel Donkey Bike Tours will not be held for responsible for any accidents that occur whilst we are riding together. In short, yes it’s safe as long as you can ride a bike competently and keep an eye out for traffic!

Plus some IMPORTANT RULES

There is no absolutely NO DRINKING of alcohol allowed on the tour. In addition customers should not drink anything before the tour, and we reserve the right to cancel the tour if we suspect clients have been drinking. Legally you are responsible for your own behaviour but we don’t want to ride with you if you are intoxicated and a danger to yourself and others.